Support Center

We're here to help you succeed with CollegeWard

Get in Touch

Have a question, need help, or want to provide feedback? We'd love to hear from you!

Frequently Asked Questions

How do I upload notes?

Upload PDFs, images, or documents from the Notes section. CollegeWard prepares them for focused quizzes, flashcards, and review.

What file formats are supported?

We support PDF, DOCX, DOC, PNG, JPG, and JPEG files. Maximum file size is 10MB per file.

How does the Study Tutor work?

The Study Tutor uses your study materials and medical sources to explain concepts and answer questions. Always verify important clinical details against authoritative course material.

Can I use the app offline?

You can view saved flashcards, notes, and progress offline. Uploads and the Study Tutor require an internet connection.

How do I cancel my subscription?

You can manage your subscription through your Apple ID settings. Go to Settings → [Your Name] → Subscriptions → CollegeWard to cancel anytime.

What's the difference between Free and Pro?

Free study includes 5 quiz creations per day, Daily Sprint, atlas access, saved progress, rankings, and 10 notes. Pro adds unlimited quiz creation, the interactive Anatomy Map, and higher study-tool limits.

Still need help? Don't hesitate to reach out!

Contact Support